Classic Computer Magazine Archive A.N.A.L.O.G. ISSUE 79 / DECEMBER 1989 / PAGE 6

READER COMMENT

A Thank-You
    Every so often there are comments in print about the poor support many software publishers provide for their products. I would like to take this opportunity to single out two companies for their excellent product support. They are ISD Marketing for Calamus and VersaSoft for dBMAN V.
    I had been having problems with different functions of both products. After contacting both companies about the problems, both supplied me with updated versions of their programs. The only charge was postage, which is more than reasonable.
    I live in a remote area of Alaska that is accessible only by air travel for most of the year. The nearest Atari dealer, Far North Atari, is 180 miles southeast in Fairbanks and is an excellent source of help. But they cannot be expected to provide software support. Having companies like ISD and VersaSoft makes it more enjoyable owning a computer.
-Ken Springer
Bettles, AK


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