Service Of Commodore Computers Begins At 38 TRW Service Centers
Valley Forge, PA, October 9, 1981—Service of Commodore Business Machines, Inc., microcomputers has begun at 38 service centers operated by the Customer Service Division of TRW Inc.
As per a five-year agreement signed between Commodore and TRW in August, TRW will service and maintain Commodore microcomputers throughout the United States both on-site and at walk-in depots.
The first 38 service centers to complete comprehensive training on Commodore equipment and go on-line as part of the agreement cover some 75 percent of the nation's microcomputer users. Additional TRW centers will be brought on-line over the next year.
Commodore products covered by the TRW service agreement include the CBM™ 8032 central processing unit, the 4032N and 4032B central processors with 12-inch monitors and 8040 universal logic boards, 8050 disk drive, 4022 matrix printer, and 8010 communications modem.
The first group of TRW service depots handling Commodore equipment are in Atlanta, Birmingham (AL), Boston, Charlotte (NC), Chicago, Cincinnati, Columbus (OH), Dallas, Denver, Detroit, Fresno, Grand Rapids (MI), Hartford (CT), Houston, Indianapolis, Jacksonville, Little Rock, Los Angeles, Memphis, Miami, Milwaukee, New Orleans, Oklahoma City, Philadelphia, Phoenix, Pittsburgh, Richmond, Rochester, Sacramento, St. Louis, Salt Lake City, San Diego, San Francisco, Seattle, Springfield (NJ), Tampa, and Washington, DC.
"The opening of these TRW service centers for Commodore equipment effectively triples our service capability overnight," said James Finke, president and chief operating officer of Commodore.